I know about the lack of tech-savvyness of most humans, but isn't Markdown and Pandoc—if you slam a GUI in front of it—covering the needs of 99% of users?
Granted, when you need formatting, like for a formal letter, you use a template someone made but this is not what most people use Word for.
And don't get me started on "people wouldn't understand how to put things in bold or italics"; they can barely use Word anyway. Might as well use something much simpler. Office "productivity" suites are over to me.
* https://keenwrite.com/screenshots.html
* https://www.youtube.com/playlist?list=PLB-WIt1cZYLm1MMx2FBG9...
Here are some of my Markdown documents:
* https://impacts.to/downloads/lowres/impacts.pdf (99% pure)
* https://pdfhost.io/v/4FeAGGasj_SepiSolar_Highlevel_Software_...
* https://dave.autonoma.ca/blog/2020/04/28/typesetting-markdow...
A lot is possible with Markdown, especially with pandoc extensions.
WordPad, Notepad, or TextEdit is already included on the computer and perfectly fine for most writing and printed communication.
If you have such little regard for formatting that markdown suffices, you also don’t care about the difficult edge cases of docx.