And you trust the government to only use it for good purposes? and not to track people who may be protesting or belong to opposing political/religious/cultural views? We know based on historical pegasus complaints that this trust has to be earned and can't be given.
There are lots of ways to solve for this, mandating that these companies own the identification process through their systems, report misuse, govern apps. Why taken on the ownership of a process that is better handled outside of government while the government holds them to account via huge fines and timelines but giving these large companies ownership of protection from scams or stolen phones etc...? win win and I think these large companies are due spending extra money to protect their users anyway.
Automatic mistrust of the government is a pretty juvenile take. Yes there are tons of ways, and having OEMs preload an app is the easiest one in a country of 1.1B mobile connections.
I don't trust anyone blindly. The point of my comment was not to support the decision, but to show where it might be coming from.
What's inherent in the comment is- there are simply too many people to educate, "made aware", etc. So, this might be a knee-jerk reaction to fight cyber fraud. Not Big Brother sensorship.
I can say these because I know too much about the ground reality. An example from top of my head- SBI e-Rupee app doesn't launch in your phone if you have Discord installed. Yeah. Just because some scammers communicated through Discord.
Of course, I cannot guarantee that something sinister is not being planned or that this app won't be utilized for something bad.
There is also a small chance of some bureaucrat in management position taking this decision, so he can write in his report- "Made Sanchar Saathi app download soar up to X millions in 3 months through diligent effort..." just like highly placed PMs/SVPs in large tech companies eyeing a promotion.