Do you have any facts backing up that opinion? Because while I’ll agree that MBAs who ignore engineering nuance can be a problem, engineers are perfectly capable of running an org into the ground all on their own.

In this case, Intel looks like a variant of the Innovators’ Dilemma. Their internal processes, systems, and culture revolve around designing and manufacturing their own chips. Moving to a customer-centric approach is a big switch in culture and I’m not surprised it’s a challenge.