The fact that neither desktop OS seems to be capable of doing settings right is a damning indictment of the general state of UX across the board.
Windows went through a pendulum swing of integrating touch (I think they ended up in a place where they expect users to use more of a multi-modal approach instead of touch-only).
I suspect Mac is going through the same thing right now as ipad is "growing up" and they're trying to reconcile all their UI. I'm a little surprised that Macs have never introduced touch.
Worse, it shows how badly staffed the companies are, with a management that doesn't care about their staff skills.
From experience, I bet Apple and Microsoft have offshored all their desktop teams.