I think it's a matter of public perception and user sentiment. You don't want to shove ads into a product that people are already complaining about. And you don't want the media asking questions like why you rolled out a "health assistant" at the same time you were scrambling to address major safety, reliability, and legal challenges.

If only they had a tool that they claim could help with things like that....

How is strategic thinking going to produce novel ideas about neural networks?