alt Hacker NewsI have (rather, had) a paid subscription to ChatGPT. I work at my home in the Sierra foothills, and on alternate weeks in my office in San Jose.
Last month, I used ChatGPT while in SJ. I needed a function that's only available to paying customers, and which had worked well from my home. ChatGPT refused to recognize me as a paid-up customer. I had correct login creds + ancillary identifying info, but no go. Over the course of about half an hour, ChatGPT told me in several different ways it wouldn't (not couldn't) attempt to verify my customer status.
I'm now a former ChatGPT customer.
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Of course Google is mature enough that this particular failure mode probably won’t happen, but there may be other more concerning failure modes for individuals who are reliant on a broad swath of Google services.
Diversity of tech companies is an important consideration for me, one that definitely outweighs one-time issues, especially in a field where credible competition is limited.
How do you handle family obligations and a super commute like that?
I mean, cool story bro.
So you experienced a bug, which happens on software. I've traveled a lot and have never had an issue with my ChatGPT subscription. I'm not doubting you, but I don't think your anecdote adds much to the conversation of OpenAI vs Google.
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Weird. I’ve traveled across Europe and used ChatGPT paid account from my phone and my laptop in multiple countries on various connections. Mobile data, home WiFi, hotel WiFi, coffee shops, etc. I always get an email to confirm the login with a code but they’ve never denied my login or prevented me from using my account thankfully.