> Their average customer is probably demanding it and at risk of switching products if the AI integration is not as good as a competitor’s.
There's no substance to this comment. It's pure speculation. If you actually want to look at evidence, look at the recent news that Microsoft has cut AI sales targets in half.
> The Venn diagram of their customer base and Hacker News commenters doesn’t have much overlap.
Ironic that you posted this as a comment on HN.
> Ironic that you posted this as a comment on HN.
It’s not ironic at all. Posting here was deliberate to highlight the bubble that happens here for consumer products. This comment section has a lot of people evaluating these price hikes as if they were targeted at HN individual users, not for a product targeted at a different audiences and corporate subscriptions.
Hacker News commenters are frequently unaware that their use cases and customer preferences do not reflect the average customer demand in the market.
Remember when Dropbox was launched and the top comment was doubting its utility because they could replicate it with rsync and other commands duct taped together? That level of disconnectedness with the market is common in every thread about consumer products.
As for AI demand: If you don’t think AI is in demand, you haven’t been looking at the explosive adoption of AI tools from ChatGPT to Sora (consistently high on app charts) by consumers. These products are in high demand, though you’d never know if it your only perspective was through upvoted HN stories and comments.