We recently had an issue with our production Oracle database. Our in-house DBAs spent hours trying to get the AI support bot to assign a real person to join the incident call. It took more than 2 hours to get an actual person on the call.

We literally pay hundreds of thousands a year in Oracle support contracts, and this is what we get? AI bots? Nope. Migrating to Postgres is now a top priority.

This "replace people with AI" nonsense has to stop. [0]

[0]: https://www.forbes.com/sites/jonmarkman/2026/04/06/oracles-m...