Perhaps you'd lose two customers but uh people are a renewable resource. If your service actually worked well you'd have an endless supply of future customers as your previous customers reproduced.

But its definitely a problem that actually doing matchmaking isn't as profitable as a chat app. Well for a publicly traded company in today's environment of short-term thinking; perhaps if it was a dividend company it would be feasible.

There’s a Dutch app that’s pretty good (it’s called Breeze). Many tech orgs do find a good solution but they are usually not blitz scaling