I can’t fault gorhill for not wanting to play the “give large rich organization infinite second chances” game. Sometimes enough is enough even if you think you’d act differently in his shoes.
> Mozilla apologized
No they didn’t. Now I’m not here to play apology police or anything. But that’s just a perfunctory customer service voice statement which happened to include the word “apologize”. And that’s fine. Nobody expects more. We can acknowledge it for what it is tho.
What could the email have said that would have made you believe they had apologised? If the literal string “we apologize” isn’t it, what is?