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heyitsguay10/01/20242 repliesview on HN

I don't think the level of fidelity actually matters as much as authority or ability. What can the agent do that isn't accomplished by, for example, a landing page or an FAQ page? I've never encountered a (text) chatbot that did anything useful for me as a consumer, whether for sales or support.


Replies

hyperG10/01/2024

The problem is I don't even like video calls with real people.

It is the same problem that in most context, the video has no purpose. The only use for video is to put a face to a name/voice.

I hope my company competitors switch to AI video for sales and support. I would absolutely pay for that!

rpazpri110/01/2024

totally agree! agentic capabilities are really important and can significantly elevate the experience. using LLM tools is a great way to get at least part of the way there. feel free to check out our docs for "bring your own LLM" here https://docs.tavus.io/sections/conversational-video-interfac...