alt Hacker NewsMy experience has been opposite. I'm using the API. I hit usage tier limits so sent them a request to upgrade my tier. Heard back within an hour and upgraded to the highest tier. I had another request also which was answered same day.
My experience has been opposite. I'm using the API. I hit usage tier limits so sent them a request to upgrade my tier. Heard back within an hour and upgraded to the highest tier. I had another request also which was answered same day.
That's good but my complaint is not about the API at all. It is more foundational in that most people would want to use the API (for applications) only if the web chat works well for them, which it doesn't.