Assembled | Software Engineer, Product Manager | San Francisco or New York | Full-time

Assembled helps customer support teams resolve issues with the right agent, providing the right answer, at the right time. Over 300 industry leaders, including Etsy, Stripe, and Georgia's Department of Human Services, use Assembled’s workforce management and LLM-powered automation products to make optimal staffing decisions, improve productivity, and reduce wait times. Support is a $33b software market expected to accelerate due to AI adoption - and we’re positioned to become a leader.

For some more info, check out our blog post on Reciprocal Rank Fusion and Hybrid Search: https://www.assembled.com/blog/better-rag-results-with-recip... or some Q&A with our early employees that highlight what life is like at Assembled: https://www.assembled.com/blog/100-assemblers-and-counting-a...

Our open roles include:

- Software Engineer: https://boards.greenhouse.io/assembled/jobs/4957681004

- Product Manager: https://job-boards.greenhouse.io/assembled/jobs/4101414004

- And more: https://www.assembled.com/careers-at-assembled