alt Hacker NewsLook, I’m not taking Mozilla’s side. As should be obvious by my other comments on this thread, I think Raymond Hill should do what they think is right for themselves and the project.
But I’m trying to have a productive conversation on what would be a realistic response that Mozilla could have plausibly sent that would show true remorse and constitute a proper apology.
Insulting them and giving absurd examples that would never happen does not advance the discussion. I’m not interested in unabashed mocking. There are people on the other side too, it doesn’t cost anything to have a little empathy. Yes, Mozilla is in the wrong here, no one disagrees. How about we discuss what they could’ve done right?
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> But I’m trying to have a productive conversation on what would be a realistic response that Mozilla could have plausibly sent that would show true remorse and constitute a proper apology.
For a though experiment lets take those suggestions earlier in the thread that you already dismissed. Make them 10% less blunt. Have they become realistic? No? OK, another 10% less blunt. Keep going until it seems realistic. Does it still show true remorse? No? Quelle surprise! I don't think there is any overlap to be found in this Venn Diagram.
The closest thing we might ever see is the mozilla dev elsewhere in this thread. They're opining that mozilla should probably just give Hill reviewer creds so he can rubber stamp his own addons and explaining why.
I'm not saying that if Mozilla were to give him those permissions that it would constitute an apology. I'm saying that the case this Mozilla dev is making, that alone is already more remorse from Mozilla about how broken their internal process and priorities are, more than any "realistic" official communication from Mozilla will show.
That's what my mooted better-apology email covered. Acknowledge the failings of their processes. Mozilla should stop thinking they're a big swinging dick of a "platform" like Google and Apple are, instead accept they're reliant on continuing donations of time and effort by volunteers and it needs to keep them sweet.
Edit: and if they want to continue thinking they're a "platform", they need to invest in more and better staff for doing these reviews they insist on. They need to accept that false positives are just as bad, if not worse, than false negatives.