alt Hacker NewsAll the best of luck. Genuinely, I hope it works out because I despise all the closed chat platforms and view the lack of a compelling FOSS alternative to be strange, frustrating and even embarrassing when someone uses it as an example of why FOSS just doesn't work for consumer software.
As for the wording, it's on the front page of https://matrix.org, just below the fold. Scroll down once and it's centre of the page.
The fold below that is "A cozy, safe, supercharged place for your community" and the image says "Kayak club".
Which, yes, is Matrix not Element, but it recommends Element specifically in the click through.
Oh! Well, yes, Matrix itself would love to be a cosy safe supercharged place for your community (even if i’m not sure a protocol should describe itself like that tbh). Some clients like Cinny or FluffyChat are close to that. Element will also get there eventually.
In terms of why consumer FOSS software often sucks:
* Good UX requires top down product discipline: cathedral model, not bazaar.
* Product folks are less likely to contribute to FOSS, especially in their spare time
* Therefore they need to do it as their dayjob.
* Running a sustainable FOSS company is hard.