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> but it isn't even close to an apology for the thing they actually did wrong.

I didn’t say the one I linked was perfect, I said it was more plausible. I don’t understand why everyone seems to have such a hard time understanding what that word means.

> and I guess you seem to be expecting it to be an exact quote?

That is exactly what I asked for. I asked what the email could have said. Words have meanings. Why oh why does that seem to be a novel concept?

> But like, maybe, sometimes, an apology inherently requires some humility

Yes, yes it does. I agree.

> then what, pray tell, even is an apology?

For crying out loud. HN, the community that is ridiculed everywhere else for being too literal, was today incapable of understanding a literal question.