I had a similar experience in 2015: a doctor was trying to prescribe a choice between Venlafaxine (Effexor) and Duloxetine (Cymbalta) as third line ADHD medications. I was astounded that they didn't know that brain zaps were a common side effect and brought up some papers to show them. They apologized and indicated that they would likely stop prescribing them.

I was skeptical when they mentioned that other doctors had been promoting these drugs at gatherings, but what irritated me most was that they didn't have access to the research discussing the known side effects because the journals were behind a paywall. A willingness to pirate / use Google scholar to bypass paywalls shouldn't have been necessary to know about safety issues for a drug.