I don't really play games much. I bought something on steam a few years ago. It was annoying dealing with their crappy desktop app but whatever.

Then I wanted something else - literally a second game: and it wouldn't recognise either of my cards; all kinds of shenanigans.

I gave up and found Gog. Zero issues. No need to deal with their desktop app if you don't want it. I even bought the original game I had on steam, again, on Gog just so I don't have to deal with their stupid shit.

I realise not everyone has the "luxury" of starting over but I will never understand why if you're forced to start over, you'd choose the same company again.