This is a good move!
In my opinion, any platform should be available for free for any non-commercial purpose. This is how people get started, and this is how the platform proliferates.
I might even suggest going a bit further: provide some limited support for non-commercial users, for example, make it super-easy to file a bug.
But otherwise, it's a win-win for both the free tier (students, hobbyists) and the corporate.
Eg the Business Source License and the Functional Source License makes it always available for non-commercial use
This is great feedback, thanks! I absolutely want to find ways to provide some support -- a bug portal is a fantastic idea. For now we're accepting issue reports though gitlab.com/qnx.