alt Hacker NewsI had management who were so enthused about "shift left" that we shifted far left and broke the shifter, or perhaps, mis-shifted. Now we spend too much time developing test plan and testing and arguing about PRD that we actually deliver more slowly than competitor by a lot.
Another flavor of this I've encountered is people in the management chain who can only think about faults per time interval and not about faults per interaction.
So you make a tool that prevents errors and speeds up a process, now people use it four times as much, and now they wonder why they're only seeing half as many faults instead of an order of magnitude less.
We are humans. We cannot eliminate errors, we can only replace them with a smaller number of different errors. Or as in your case, a larger number of them.