The same thing happened to Gandi.
Gandi went sour when the original French company was forced to open a separate company for the US several years before being sold. IIRC it was related EU privacy but they publicly stated it was about credit card processing.
It's crazy how downhill Gandi went in 2 years. Went from decently priced French registar to basically asking for 70€ a year for a mailbox and lately asked me for over 40€ to renew a dot dev domain. I ended up transferring all my domains due to this.