alt Hacker NewsThis happens literally all the time with Hetzner, I can't tell you how many times I've heard some variation of this story (or seen it here on HN), but they're cheap, and most people aren't going to find the people complaining online about it even if they do actually try to find out more about the company, so I'm afraid it hasn't hurt them much.
Replies
> This happens literally all the time with Hetzner
[citation needed]. Even when they shut down Russian customers they gave advance warning. This is the first time I have heard of service being shut off (and data deleted) without any warning.
A lot of people suck up to them, they seem to require formal ID proof to authorize your account outside EU and they can deny you without any reason whatsoever. If you look up online about similar things happening to others, the standard response you would see is "If you don't like them, take your business elsewhere". I would rather pay more with digital ocean than to be treated like untouchable with hetzner.
They are great for throwaway hobbyist side projects where you don't want to worry about AWS billing horror stories or more expensive offerings like Digital Ocean or Linode.
I would not recommend them for a serious, money-on-the-table business.