That's an interesting perspective for sure, thanks for sharing that.

On one hand you have these comments in this submission, saying Hetzner is too trigger-happy and takes down things too quickly. On the other hand, you have people like you using the process from the other side who feel like nothing is being done and it takes forever to get through them when needed.

I feel like it's very hard to have a balanced perspective unless you have experience of both sides of the process, which unfortunately I'm guessing most people are missing. I certainly am, as I've never tried to get someone else's servers taken down on Hetzner, so I have no idea how that process works, I've only ever been on the receiving side.