alt Hacker News>If it’s a single email - then even if it doesn’t get caught in a Spam filter that’s still a short period of time to notice and respond when the stakes are so high.
What size company would you have to be where a 24 hour notice would not be problematic? I'm actually curious as to opinions here, and understand that obviously part of it is how well managed are your employee leave messaging etc.
I know one company with a very good manager and I think they would have managed it with 5 people being in the group of people who would handle this kind of thing (keeping track of all services etc. Obviously only 1-2 person does this but redundancy so it falls back when they are on vacation), slightly over 30 people in company size altogether.
If you're a startup of 3 people for example 24 hours might be game over.
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If you're a startup of 3 people for example 24 hours might be game over.
Realistically to have 24/365 email coverage you'd need like, full-time founders or at least a couple of paid employees.
For what I was considering, I will be a "founder" but I'll still be working my day job. So effectively that is > 16 hours per day (work + sleep) I need to dedicate to the day job. While I will generally be able to respond within 24 hours, I can't 100% guarantee it.
it's equally stupid for a company of 10k. Even if you have poeple watching inboxes it still has to get routed up some kind of management chain before a response can be considered.