>That's an EXTRAORDINARY claim and one that contradicts the experience of pretty much all other research and development in quantum error correction over the course of the history of quantum computing.

Not sure why you would say that? This sort of exponential suppression of errors is exactly how quantum error correction works and why we think quantum computing is viable. Source: have worked on quantum error correction for a couple of decades. Disclosure: I work on the team that did this experiment. More reading: lecture notes from back in the day explaining this exponential suppression https://courses.cs.washington.edu/courses/cse599d/06wi/lectu...