I don't dislike calls, I just hate time wasting. And some e-mail threads should have been a call.
Right, it’s ultimately about picking the right medium for a given discussion, be that tickets, email, a call, or some kind of messaging. That can vary person to person as well, so it’s always a bit of a compromise.
> I don't dislike calls, I just hate time wasting. And some e-mail threads should have been a call.
I like to think I can "read the room". I particularly try to send email, versus a call, when the recipient will need to take time to prepare a thoughtful reply.
I've had several calls, sparked after a detailed email, where I end up reading my message literally word-for-word only to be met with the response: "Yeah-- we I'll need to respond to that offline".
Just. Read. My. Damned. Email.
I think very little of people who won't take the time to read anything longer than a couple sentences. It's especially galling because I work hard to write terse, bottom-line-up-front style-emails.
Hot take: W/ LLMs being used to summarize text, and robust text-to-speech, maybe I won't have as time-wasting calls. The kind of person who can't be bothered to read probably likes those kinds of things.
This is my primary issue with async communication. Ive had email and slack conversations which lasted days where there was a 4 hour gap between messages and it is horrible.
In a call you can't be ignored or left on read for 4 hours.