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codegeeklast Thursday at 4:26 PM3 repliesview on HN

You seem to be doing this in good faith but honestly, there is no difference between 'Discovery Call" and a "Sales Call". The point is that the customer has to speak with someone first. I do think it is required for enterprise deals but the premise of your post seems to say otherwise.


Replies

ezekglast Thursday at 5:33 PM

There absolutely is a difference between one 15-minute call to see faces vs a pipeline of ten 30- to 60-minute calls discussing requirements, compliance, pricing, billing, onboarding, implementation, and support over the course of 6 months.

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ratherbefuddledlast Thursday at 5:31 PM

The call offered here is optional isn't it? You can engage entirely over email for enterprise deals.

ZeWakalast Thursday at 5:22 PM

Yeah, I was annoyed at this too but I think they're differentiating it by having the price already set, and it's just a way for Companies to do the intro dance if they want to. I know my immediate decision-makers at my company wouldn't use a vendor if there was no call.