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ezekglast Thursday at 6:20 PM1 replyview on HN

But how do you organize and recall the transient discussion that happened on a call? Hint: an email summary, or some kind of summary document. And the latter also works with long email chains.


Replies

omoikanelast Thursday at 6:49 PM

My personal experience is that emails and written documents are how things actually get done, but sometimes we have to go through voice calls and in-person meetings in order to get that far.

Those voice interactions felt like some sort of psychological barrier that couldn't be bypassed any other way, at least initially, but once I have opened up a non-voice channel, that's what we tend to use going forward.