alt Hacker News"But many enterprise b2b companies have a more complicated product than Keygen and charge orders of magnitude more than they do."
And how a call will make it simpler? Or why a telephone call becomes part of the service provided for the additional (higher) price (instead of other alternatives)?
Replies
consteval • 01/19/2025
> And how a call will make it simpler?
Person buying the product has an idea of what they need. The information available within someone's head is naturally going to be much, much greater than any website.
Not to mention, that information can be accessed randomly and immediately. Searching if a product has feature Z is time consuming and you'll probably read about features A-Y. But asking a person can reveal the answer immediately.
The more that people spend the more they want to talk to an actual human to make sure their product and psychological needs are taken care of, in terms of being comfortable with the sale mentally too.