It used to let you use it with a full-on rooted phone, it just popped up a message saying 'it's not our problem if you get robbed'
i wonder what caused the change
as others have said, you can ring them up and get a physical security key, it works for the website
The app works perfectly well on my device, parent comment is just mistaken.
> i wonder what caused the change
In many countries, if the consumer gets defrauded, the bank foots the bill.
I don't think the problem here is consumers getting defrauded by having an insecure rooted device. It's fraudsters using the mobile app APIs for nefarious purposes, and the best way to prevent that is to use SafetyNet and other similar mechanisms.