alt Hacker NewsWhat businesses need is delivery drivers.
If the business has a delivery driver, that driver should get priority on the app. But that'll never happen, because that's a slippery slope to just being an ordering platform - a much smaller moat.
I was a driver. When not delivering, we waited, checked out, cooked food, got ahead on end-of-night cleaning, etc.
If the orders piled in, we made them ourselves then delivered them. If it was a slow night, they let a line cook go and we took over, while the manager filled in while we were out on delivery.
We were the ones who stayed late to clean the kitchen, because we delivered right up until close. On slow nights, we got out the door right at close. On busy nights, it might be two hours later as we handled the backlog of cleanup / closeout.
Delivery drivers are efficient flexible resources with less overhead than the apps.
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This is how it worked for me catering breakfast and sandwiches. There’s not much down time unless it was in between lunch and dinner shifts.
We handled all the breakfast and fruit trays until the kitchen staff came it at 7am. We got there at 5:30.
I thank the lord I got to have a driver job as you describe in the 2000s before the gig economy. I would have ground myself to dust for an extra dollar under the current conditions.