alt Hacker NewsBoth pizza joints, and the Chinese place I order from employ their own people.
This is the crux of the matter. We're not living in the "2 pizza joints and a Chinese place" world anymore. In my city there are hundreds of restaurants serving cuisines from half the countries on the planet. Portuguese, Spanish, Italian, French, British, Nigerian, Ethiopian, Eritrean, Mexican, Salvadoran, Peruvian, Brazilian, Korean, Japanese, Chinese (including Cantonese, Sichuanese, Shanghainese, Taiwanese, and Hakka), Indian (too many to count, likely from every province in the country), Pakistani, Bangladeshi, Sri Lankan, Thai, Vietnamese, ...
We also have movie theatres selling popcorn, Dairy Queen selling Blizzards, StarBucks selling frappuccinos, and McDonald's selling McFlurries, doughnut shops selling Boston creams, dessert shops selling matcha roll cakes, ... I didn't even mention pizza joints!
In other words, the delivery apps bring customers an explosion of options they never had before. That is their highest utility for customers (while offering the risk pool solution to restaurants).
In my city there are hundreds of restaurants serving cuisines from half the countries on the planet. Portuguese, Spanish, Italian, French, British, Nigerian, Ethiopian, Eritrean, Mexican, Salvadoran, Peruvian, Brazilian, Korean, Japanese, Chinese (including Cantonese, Sichuanese, Shanghainese, Taiwanese, and Hakka), Indian (too many to count, likely from every province in the country), Pakistani, Bangladeshi, Sri Lankan, Thai, Vietnamese, ...
In my city, too. But I don't presume that I have the right to have every single cuisine that exists delivered to me at near-zero cost. Sometimes you have to make an effort in life.