> A few hours later he received an email explaining that the app company had “taken the decision to revoke access” to his account because he had been elongating his journey to the pickup point, taking longer than reasonable. It didn’t add up, but there was no straightforward way to find out more.

>It wasn’t until weeks later, when he exercised his legal right to request data held about himself, that he was told something completely different: the app company believed he had tried to manipulate the system to undeservedly earn extra fees for waiting at restaurants to pick up orders.

>This had been spotted by team members, the app company claimed. An apparent algorithmic intervention was now being described as a human one. But when Myron looked back at his pay records, he could see none of the fees he was accused of taking. It was discombobulating.

On top of putting the risk of demand for the business changing onto employees… it seems these companies can pass on the risk of even being accurate or honest with those employees.