Thank you for the detailed feedback! I really appreciate you sharing your perspective, especially about the compliance requirements. You're right, and you're not alone - many others in the thread have expressed similar concerns about the SaaS approach. After taking some time to reflect, I've decided to pivot towards a dual-track solution:
1. A free, self-hostable version for businesses with compliance requirements or those who prefer to maintain their own infrastructure 2. A cloud version for users who want a managed solution
I'll be working on both versions over the next few weeks. :)
Since this is basically just a thin wrapper around node-thermal-printer, how much of your SaaS revenue is going back to the author of that project?
That's great news! Seriously, kudos to you for taking such feedback so constructively. I do really think this could be a great path for you. Particularly once the core product is giong, you could look into add SSO, RBAC, and other enterprise-y management features and have a legit open product that makes money selling managed/hosted services to corps. This is niche enough yet common enough that I could see it being very attractive to people building higher level products!
Let me know if I can be of help. I've got quite a bit of devops/infra experience especially containers and kubernetes, as well as mostly backend dev (though enough frontend to be considered "full stack" by many, but IMHO I'm not great at frontend). Very happy to help consult!