Why is this regulation necessary? You can just choose not to buy products whose future you’re skeptical of.
In this case, Humane would likely go bankrupt rather than pay out the refunds your regulation would require, so it would still be ineffective in protecting consumers.
> You can just choose not to buy products whose future you’re skeptical of.
I had a meeting last week whose sole purpose was for me to re-describe something a couple times which I had already described in text. And which also could be found in vendor documentation.
I also know someone who seems to think that (almost?) anything pushed on the Internet must be true.
Understanding how products works and what are the risks requires a study. It’s not realistic that a layman will study and understand the implications of the architecture of the product.
This regulation will transfer that requirement from the consumer to the maker so that the maker can choose to create products they issue full refund when they can’t guarantee perpetual software availability or they can choose to make all the software available with the product. It also avoids dictating how the product should be designed when doing all that.
In this particular case, this is true, and in any case approximately nobody bought these, but it's not uncommon for large, well-capitalised companies to nuke products when convenient (Google likes doing this, say).
Why have regulations at all then? Why regulate water purity when you can choose to not drink water you're skeptical of, or why regulate food if you can just not eat food that you're skeptical of? Regulations are there not for you, who perhaps knows better, but there for the people who do not. Most people are not tech-savvy. Most people believe whatever marketing is being shoved down their throat.
An average person does not do or know how to do the due diligence of product validation, and I'd argue even the tech-savvy of us are unable to figure out if a product is going to stick around or not since what info is being given to us for analysis is limited, and heavily watered down.