They have put more into tech side of modern-day TV/film than anybody else
This is objectively not true. Netflix has put almost no tech into the basic tooling of modern day TV/film (i.e., the cameras or audio equipment) or the software used to produce the content, or even the tech used to create the sets, makeup, CGI, or any of the other actual work that goes into producing the content.
The only place where Netflix has put in more work is on the non-linear distribution side.
Netfix is way behind the big dogs in the live streaming space. Peacock...the smallest major streaming service... livestreamed dozens of Olympic sports simultaneously at HD and 4K resolutions to over a hundred million simultaneous viewers without issue. Netflix couldn't handle half of that traffic for a single boxing match without crashing or degrading the streams to CRT-era resolution. The biggest player in the live streaming space is Disney Streaming (fka BAMTech before its acquisition) which was created to create the technology to stream MLB games and now currently provides the technology for ESPN streaming, NHL, MLB, Blaze Media, and Hulu's live streams.
The difference is that Netflix's competitors don't brag about their technology.
I should’ve been more specific—I was referring to the modern-day workflow for producing a scripted series, which is what the article was about. In that context, Netflix has the most technically sophisticated workflow and tooling to optimize production of that kind of content, from the perspective of creatives working on those sorts of shows. Certainly they have major blind spots in a lot of user-facing stuff that they only recently started to care about, with live content being a huge one.
I've been a big fan of peaock! The Olympics coverage was massively impressive. Like much of what Peacock does, their success wasn't just about comprehensively covering it (which they did do) but also with how cleverly they packaged it, and all sorts of cool features it had that nobody else does/did, like the "Gold Zone" Red Zone-esque whip-around coverage, the constantly-updating highlights and key moments, etc. My impression of Peacock from the beginning was very good because their design and interface pretty much blows everyone else's away, and then I continued to be impressed after discovering a lot of these "cleverness" features, like when I noticed while watching soccer matches that the key moments/highlights were tagged and timestamped for easy access in real-time as they were occurring. I just wish they had a better catalog of shows to go along with. It is worth noting that while they are the smallest streamer, they do have one of the largest budgets and are probably the least burdened by existential risk because they've got Comcast behind them