Framework’s offerings are interesting, but after having gotten used to the solid rigidity of M-series MacBooks and X1 series Thinkpads, the level of flex in the Framework 13 is a major issue for me. It’s difficult to justify for the price, plus PCBs and repeated flex stress don’t mix nicely.
I think it’s time for either Framework or a third party partner to sell a new chassis that’s compatible with the FW13’s mainboard, but focuses on a more sturdy, premium feel, even if that means doing away with the modular port cards. I suspect that mainboards housed in such a chassis will fare better over time than their original housing counterparts.
As I see it, an aluminum slab MNT Reform Next[1] would be a better Thinkpad replacement than a Framework (from a build and reparability standpoint).
I have an M4 MacBook from work and a personal Framework 13. The MacBook certainly feels more solid, but I wouldn't call the Framework flimsy, and it still has a premium feel.
I made the mistake of packing my MacBook (at the time an M1 model), my Framework, and my iPad Pro 12.9 (with keyboard case) in a single laptop bag for a work trip a while back. The Framework got bent around the power button in a way that made the button get jammed; I bought a new input cover for ~$100 and replaced it in five minutes. My iPad's keyboard case now has keys that occasionally get stuck, so I'll probably replace that at some point. My MacBook seemed fine at the time, but it developed an intermittent trackpad button jam that could have been caused by that (or maybe a piece of dust).
My ZBook from 2014 is apparently made of sturdy plastic but the keyboard is built on a metal base and it fits in metal hooks on the chassis. It does not flex at all.
The problem with this machine is that sooner or later I'll run out of reasonably priced keyboards (they wear and the mechanisms under the most used keys break), maybe no more support for the graphic card neither from Nvidia nor from the open source driver, and go forbids if some RAM burns. Perhaps RAM from that age it still available but historically the prices hike when only a few desperate people look for it and have to pay a premium.
So eventually I'll have to buy a new laptop because of maintenance: hardware parts and software updates. I'm betting on another 2 or 3 years. There is nothing I particularly like on the market now but this laptop was a compromise too. Serviceability and 3 buttons on the touchpad vs a useless number pad that shifts the center of the keyboard to the left of the screen.
My ThinkPad X1 extreme is still chugging along but gets hot etc. I am looking for a cooler machine with ThinkPad durability. I can't choose Framework because a) they don't ship where I am b) they won't honor warranty if I use forwarders c) none of their offerings have a comparably durable config.
Maybe they should think about a FrameTough line.
Someone on the subreddit was talking about how they plan to make a high-end carbon fiber chassis for the 13. That was a few weeks ago - I don't believe they've posted anything since their initial post.
imo the modular ports are a massive longevity feature. charging cable ports are one of the most common laptop killers, so making that modular is a huge step up
Apparently the flex on the 16 is bad enough that the pogo pin connector for the keyboard deck loses contact every time you pick the laptop up.
At least the M1~2 series Macbooks scratched the screen with the keyboard. Mines did, and asking second hand resailers it was a very common issue.
Rigidity is only for the main body, not the screen part.
They are bendy as hell - I have a couple of colleagues with them.
Also on that I think they should do away with the modular port things anyway. They're a suboptimial use of space and limit the total number of ports you can have. The real problem is that the ports on most laptops are soldered directly to the motherboard which results in extreme expense if you kill one. Just give us some replaceable ones like the current MacBook line. They're on an easy to remove daughterboard and purchaseable online.