> I’m actually having a really hard time thinking of an AI feature other than coding AI feature that I actually enjoy.
If you attend a lot of meetings, having an AI note-taker take notes for you and generate a structured summary, follow-up email, to-do list, and more will be an absolute game changer.
(Disclaimer, I'm the CTO of Leexi, an AI note-taker)
I'm not a CTO so maybe your wold is not my world, but for me the advantage of taking the notes myself is that only I know what's important to me, or what was news to me. Teams Premium - you can argue it's so much worse than your product - takes notes like "they discussed about the advantages of ABC" but maybe exactly those advantages are advantageous to know right? And so on. Then like others said, I will review my notes once to see if there's a followup, or a topic to research, and off they go to the bin. I have yet to need the meeting notes of last year. Shortly put: notes apps are to me a solution in search of a problem.
Is Leexi's AI note-taker able to raise its hand in a meeting (or otherwise interrupt) and ask for clarification?
As a human note-taker, I find the most impactful result of real-time synthesis is the ability to identify and address conflicting information in the moment. That ability is reliant on domain knowledge and knowledge of the meeting attendees.
But if the AI could participate in the meeting in real time like I can, it'd be a huge difference.
But that isn't writing for me, it is taking notes for me. There is a difference. I don't need something to write for me - I know how to write. What I need is someone to clean up grammar, fact check the details, and otherwise clean things up. I have dysgraphia - a writing disorder - so I need help more than most, but I still don't need something to write my drafts for me: I can get that done well enough.
We've had the built-in Teams summary AI for a while now and it absolutely misses important details and nuance that causes problems later.
I've used multiple of these types of services and I'll be honest, I just don't really get the value. I'm in a ton of meetings and I run multiple teams but I just take notes myself in the meetings. Every time I've compared my own notes to the notes that the the AI note taker took, it's missing 0-2 critical things or it focuses on the wrong thing in the meeting. I've even had the note taker say essentially the opposite of what we decided on because we flip-flopped multiple times during the meeting.
Every mistake the AI makes is completely understandable, but it's only understandable because I was in the meeting and I am reviewing the notes right after the meeting. A week later, I wouldn't remember it, which is why I still just take my own notes in meetings. That said, having having a recording of the meeting and or some AI summary notes can be very useful. I just have not found that I can replace my note-taking with an AI just yet.
One issue I have is that there doesn't seem to be a great way to "end" the meeting for the note taker. I'm sure this is configurable, but some people at work use Supernormal and I've just taken to kicking it out of of meetings as soon as it tries to join. Mostly this is because I have meetings that run into another meeting, and so I never end the Zoom call between the meetings (I just use my personal Zoom room for all meetings). That means that the AI note taker will listen in on the second meeting and attribute it to the first meeting by accident. That's not the end of the world, but Supernormal, at least by default, will email everyone who was part of the the meeting a rundown of what happened in the meeting. This becomes a problem when you have a meeting with one group of people and then another group of people, and you might be talking about the first group of people in the second meeting ( i.e. management issues). So far I have not been burned badly by this, but I have had meeting notes sent out to to people that covered subjects that weren't really something they needed to know about or shouldn't know about in some cases.
Lastly, I abhor people using an AI notetaker in lieu of joining a meeting. As I said above, I block AI note takers from my zoom calls but it really frustrates me when an AI joins but the person who configured the AI does not. I'm not interested in getting messages "You guys talked about XXX but we want to do YYY" or "We shouldn't do XXX and it looks like you all decided to do that". First, you don't get to weigh in post-discussion, that's incredibly rude and disrespectful of everyone's time IMHO. Second, I'm not going to help explain what your AI note taker got wrong, that's not my job. So yeah, I'm not a huge fan of AI note takers though I do see where they can provide some value.
In my company have a few "summaries" made by Zoom neural net, which we share for memes on the joke chats, they are so hilariously bad. No one uses that functionality seriously. I don't know about your app, but I've yet to see a working note taker in the wild.
You do you.
I attend a lot of meetings and I have reviewed the results of an AI note taker maybe twice ever. Getting an email with a todo-list saves a bit of time of writing down action items during a meeting, but I'd hardly consider it a game changer. "Wait, what'd we talk about in that meeting" is just not a problem I encounter often.
My experience with AI note takers is that they are useful for people who didn't attend the meeting and people who are being onboarded and want to be able to review what somebody was teaching them in the meeting and much much much less useful for other situations.
The catch is: does anyone actually read this stuff? I've been taking meeting notes for meetings I run (without AI) for around 6 months now and I suspect no one other than myself has looked at the notes I've put together. I've only looked back at those notes once or twice.
A big part of the problem is even finding this content in a modern corporate intranet (i.e. Confluence) and having a bunch of AI-generated text in there as well isn't going to help.