alt Hacker NewsThis has been tried in some European countries in the early 2000s, website not app.
People stop using it. Forget to cancel, unreliable service, took too long. As users drop wait times become longer, cascading failure.
Solution was real time dynamic rerouting and bus stop buttons to request the bus. But by then it was no longer wanted and canned.
Yeah, it seems silly to let riders try to design a route that best fits the needs of other people going to different places. Riders don't know how to design good routes. But it seems great to ask riders what places they go regularly and then use all that data to generate optimized routes. If they can change routes regularly they can optimize for actual regular riders. That seems the real value in this "agile" approach.