alt Hacker NewsIf your transit operator is competent it is doing studies that look at more than just the people motivated to go through effort. They need to look for people who would use a route if it existed, but can't be bothered to open an app to ask for it - this is likely a much larger group than those who ask for something.
Well, certainly, a transit operator should be doing their own research — this isn’t a replacement for that.
But this is excellent as a complementary new piece of data, especially one that can be gathered so frequently and easily (especially compared to lengthy transit studies)