Well, no. In a low density US city a bus route goes into all the places where nobody is waiting in the name of increasing coverage. Adding more routes is impossible due to lack of funding. This makes it take 2-3 times as long as a car to get anywhere, which it then makes buses transportation of last resort. Which further decreases ridership and funding.
A municipal service cannot implement on-demand hailing because it has to serve the one or two people who can't use a phone (never mind that it would be cheaper to hire a personal assistant for them to book their rides). And so innovation is left to private enterprises.
Here come the downvotes! However, on a sibling thread about on-demand buses in China the same folks will praise innovation...
It can be faster by car than by bus even in high density and high bus ridership London. It is very variable by route and time of day, and I am assuming there is no rail option.
This isn't true. Municipal routes can be optimized to serve the majority of people, and then a ride hailing service can be offered to feed off-route users into the fixed-route network. Most transit agencies offer this service, and many offer full-on ride-hailing (example: C-TRAN's "The Current" in Vancouver, WA).
I don't know where this "can't use a phone" thing comes from. ADA requires that transit services above a certain size offer paratransit, but doesn't specify how those rides are booked. I haven't run into anyone who can't make phone calls and can't book rides online.
> Here come the downvotes!
Government/municipal transit exists, in part, to service a “long tail” of need among the residents. Its goal is not innovation but reliable presence for many.
There is room for private taxis, buses and trains full of people, private cars, bikes, etc. in the wide distribution of transportation modes.
LA Metro's bus system covers most of LA County (1,447 square miles), ranking it among the top in terms of geographic coverage. In terms of ridership, it is second only to the NYC bus system in the U.S., and is among the top 20 in terms of ridership globally.
LA Metro also offers an on-demand hailed shuttle in several neighborhoods (Metro Micro). And has for several years, including several partnerships with Uber and Lyft that were ultimately terminated because private companies can't offer micromobility services as efficiently as a public agency can. Metro Micro costs a fraction of what LA Metro was paying Uber and Lyft but provides more rides in more neighborhoods.
LA Metro also has more e-bike coverage than any of the private e-bike services, most of which are now bankrupt.
Another thing that happens is that social services (healthcare, DMV, probation office, welfare) move offices out of expensive transit dense areas to cheap far flung offices. Then local governments force bus routing to these places, it leads to a miserable experience for everyone involved.
The best measure of a transit project is "How many people use this per day". ie is it doing something valuable.
Note: I don't know of a solution for this other than more holistic government service planning. I do think it's valuable and good that those in need of government services can get there without a car. But it isn't always the sole fault of transit agencies that they have low ridership slow busses.