I’m the author of the post. I hinted, in a cryptic sentence near the end, that I necessarily had to leave out the worst parts of the story. No, no organized crime. But yes, there were people who appropriated resources that weren’t theirs and used every tool at their disposal to avoid scrutiny. To keep it vague, let’s just say some of the people involved had means that could seriously harm the businesses and their owners. And since these were primary businesses, that would have been a serious problem. The owners, knowing this, tried to find solutions but couldn’t really “afford” to remove the people involved. To be specific, in the end the owners themselves were aware of what was happening, but hoped to resolve it with a few more checks. Eventually, I realized that as long as there was enough money for everyone, they were okay with the ongoing theft.

This looks like a clue:

"I even worked on translating Archivista’s interface into Italian, since it wasn’t yet localized, just to make it easier for users."