Nobody's asking them to leave their life behind! Talk about bringing in unrelated things! I'm saying we should recognize that lifestyle choices have consequences and that's OK. Not every consequence needs mitigation by third parties. Having to use a TOTP app and/or make a 20 minute trip into town to use some web services is not an unacceptable price to pay for the lifestyle choice of living in a remote area, and we shouldn't be vilifying people or branding them "devoid of empathy" for not prioritizing support for that use case over other, higher impact things they could do to improve their products.