alt Hacker News> At Pig, we built computer-use agents for automating legacy Windows applications (healthcare, lending, manufacturing, etc).
How do you justify this vs fixing the software to enable scripting? That seems both cheaper and easier to achieve and with far higher yields. Assume market rate servicing of course.
Plus; how do you force an "agent" to correct its behavior?
Sorry, am I missing something? They obviously do not control source for these applications, but are able to gain access to whatever benefit the software originally had - reporting, tracking, API, whatever - by automating data entry tasks with AI.
Legacy software is frequently useful but difficult to install and access.