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petesergeantlast Wednesday at 11:30 AM1 replyview on HN

I've abandoned DataDog in production for just this reason. Is the amount of money they make on dinging people who screw up really worth the ill-will and people who decide they're just not going to start projects on these platforms?


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geodellast Wednesday at 11:19 PM

> Is the amount of money they make on dinging people who screw up really worth the ill-will

I think it is .

1) They make money for services they provided instead of looking into meaning of what customer actually wanted.

2) Small time customers move away so they concentrate energy on big enterprise sales.

Not justifying anything here but it just kind of make business sense for them.

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