alt Hacker NewsI remember going out to dinner, years ago, with a fairly senior AWS billing engineer. An acquaintance of a coworker.
He looked completely surprised when I asked about runaway billing and why there wasn't any simple options to cap a given resource to prevent those cases.
His response was that they didn't build that because none of their customers wanted anything like that, as far as he was aware.
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Yeah, right. Capping a resource, such a wild idea. Of course they won't implement it for the same reason bar owners don't put a cap on drinks.
I'm sure lot of people at Amazon and Google are aware small customers want this and it's a feature they'd like to brag about, but it is much harder to implement a real time quota on spend than a daily batched job for the money part + realtime resource scoped quotas.
None of their Big Customers they meant, the small ones who worry about this doesn't matter.
Disclaimer: I work at Google but not on cloud. Opinions my own.
I think the reason this doesn’t get prioritized is that large customers don’t actually want a “stop serving if I pass this limit” amount. If there’s a spike in traffic, they probably would rather pay the money to serve it. The customers that would want this feature are small-dollar customers, and from an economic perspective it makes less sense to prioritize this feature, since they’re not spending very much relative to customers who wouldn’t want this feature.
Maybe if there weren’t more feature requests to get prioritized this might happen, but the reality is that there are always more feature requests than time to implement them, and a feature request used almost exclusively by the smallest dollar customers will always lose to a feature for big-dollar customers.