Their UX, their naming conventions from products to frameworks and services, pulled plugged on products, user hostility and so on are all pointing out the root of the problem is elsewhere. I think Microsoft is no longer reformable. It is a behemoth that will probably continue to coast along like a braindead gozilla zombie that just floats due to its sheer size.
That's the feel I get too :/
Too many crazy presentations on 'data' that are calling the calling the sky purple and everyone just nods along, ok's and gives promos all around.