Corporate America actually resembles the state of government a lot too. Deceptive marketing, inflated prices that leave the average Joe behind, and low quality products on top of all that.
In the 1980s maybe a course correction was needed to help capitalism. But it's over corrected by 30%. I'm not knocking corporate america or capitalism in absolute terms. I am saying customers have lost power... whether it's phone trees, right to fix, a lack of accountability (2008 housing crisis), the ability to play endless accounting games to pay lower taxes plus all the more mundane things ... it's gotten out of whack.
In the 1980s maybe a course correction was needed to help capitalism. But it's over corrected by 30%. I'm not knocking corporate america or capitalism in absolute terms. I am saying customers have lost power... whether it's phone trees, right to fix, a lack of accountability (2008 housing crisis), the ability to play endless accounting games to pay lower taxes plus all the more mundane things ... it's gotten out of whack.