alt Hacker NewsI agree.
Rarely companies want to hire communication expert to help shape good practices even though they’re spending hundreds of thousands if not millions on stuff like Datadog etc.
I have this theory that mailing lists with rich search (slash Google Groups slash Newsgroups) are the best communication tools.
Hadn’t had opportunity to try it out though, as it was shunned „old tech”.
Ehh, IME companies are hesitant because it's not a free parameter. All of your internal processes are built on top of how people communicate, so you can't change it without changing the entirety of how work gets done. People routinely hire experts for external comms, manager training, etc. because those are easier to adjust in isolation.