alt Hacker NewsGreat template.
It certainly reflects the process I've gone during some difficult conversations, at least when I did them well. And I've certainly done the other approach where I just dug my trench and they dug theirs; oh lord, is it a terrible approach!
Thanks! I tried to distill down what was in Difficult Conversations:
https://www.amazon.com/dp/B004CR6ALA?ref_=ppx_hzsearch_a_con...
I think even a bad difficult conversation is better than no difficult conversation so just giving the managers I work with some tool to compel action is valuable.